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Unit 7: Routes and fares in the taxi and private hire vehicle industries

Unit 7: Routes and fares in the taxi and private hire vehicle industries

Unit aim and purpose

The purpose of this unit is to enable learners to understand how to plan routes and charge fares in the taxi and private hire industry and is particularly suitable for learners who are preparing to enter or who are beginning work in the taxi and private hire industry.

Unit introduction

To provide a safe, legal, effective and profitable service a taxi or private hire driver will need to know how to map read and navigate; the rules, restrictions and safety measures for picking up passengers; and how to accurately charge for their services.

To transport customers by the most efficient or familiar route, the driver of a taxi or private hire vehicle will need a good knowledge of their area and know how to use all the different ways of planning and following routes.  This unit will cover how to read maps and use other navigational tools to plan routes.  It will also describe the benefits that modern technology can bring to the safety and efficiency in the industry.

The unit looks at how and where customers can access their service, including the safety measures, rules and restrictions for picking up and setting down.  Learners will have to know how to calculate and charge a fare correctly and legally and how fares must be displayed. The unit will cover modern booking and dispatch systems, the various payment and tariff systems, issuing of receipts and taximeters.  The benefits of ‘auto book’ and ‘call back’ are included. Reconciliation and driver payment when contracted to radio circuit are also covered.

This unit is based on Unit 17 (Plan Routes in the Road Passenger Transport Industry) of the GoSkills’ National Occupational Standards for Road Passenger Vehicle Driving.


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