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Unit 5: The regulatory framework of the taxi and private hire industry

Unit 5: The regulatory framework of the taxi and private hire industry

Unit aim and purpose

The purpose of this unit is to enable learners to understand how to operate a hackney carriage or private hire vehicle within the regulatory framework pertaining to the licensing area in which they are licensed to transport passengers.  This unit is suitable for learners who work as drivers in the taxi and private hire industries and those who are preparing to enter the industry.

Unit introduction

The taxi and private hire industry is highly regulated; and safety and security of customers is paramount. Learners will understand why drivers, vehicles and operators are required to be licensed; the types of licences available; how to apply for a licence and the requirements needed to hold and retain a licence to drive and work within the industry.

Learners will understand the various categories, restrictions, conditions and exemptions that can be applied to licences as well as the rules for the refusal, revocation or suspension of licences and the appeals procedures in place.

Learners will be able to explain the meaning of the technical terms used by the licensing authorities in drawing up licences. Learners will know the requirements of the licensing authority and how to work within the regulatory framework in relation to:

  • types of vehicle that can be used;
  • the condition of the vehicle;
  • the conduct of the driver;
  • the display of signs, plates and discs;
  • the use of taximeters;
  • plying for trade;

fixing and displaying fares and any relevant byelaws.

Learners will know how to discharge the duties and responsibilities of a licensed operator, including operators’ licensing conditions, operator’s licence duration, taking and managing private hire bookings.


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